When rolling out a policy to a diverse audience, which practice most improves understanding?

When rolling out a policy to a diverse audience, which practice most improves understanding?

• A. Provide training and Q&A.
• B. Deliver the policy only in a single memo.
• C. Provide context and training but not language considerations.
• D. Provide clear language, provide context, and offer training and Q&A.

Answer: (C)